It's a mixture of sympathy and frustration that we feel when we hear about a rental company getting ripped off by fraudsters, but we feel the frustration most acutely when the criminals’ identities were posted within our community prior to the theft. All rental companies, whether members of PERG or not, are strongly urged to double check that appropriate members of your staff are registered for RENTAL GUARD. Receiving theft alerts and checking the RENTAL GUARD WATCH LIST enables rental companies to know about threats in a timely manner as soon as they are identified by other rental companies.
It is in every rental company’s interest to take advantage of information that is shared. PERG members receive push-email notifications from RENTAL GUARD whenever a questionable customer is reported via the Questionable Customer Alert. However, non-member rental companies must be proactive and check the RENTAL GUARD WATCHLIST.
The WATCH LIST is one of several important fraud prevention features that are part of the RENTAL GUARD platform. There are also other channels through which fraud and theft information is shared, Slack channels for example. These are valuable, immediate communication channels as well. To join PERG’s Slack channel, please send a request to PERG. LACameraSubrentals is another Slack channel developed by rental companies in LA, for rental agents by rental agents, to make sub-rentals easier. It is another source for questionable customer information. LACameraSubrentals is unaffiliated with any business, organization or institution.
However, RENTAL GUARD is the single, centralized, international depository for sharing theft information. We strongly urge all rental companies to report questionable customers through RENTAL GUARD.
Every month, I remove email addresses from RENTAL GUARD because of personnel changes within rental companies. We want to be sure that rental companies are considering who to add to RENTAL GUARD to make up for those who have been removed.
We also want to urge those who use RENTAL GUARD to make others aware of it, especially young rental companies that may be more vulnerable. RENTAL GUARD is a free service established for and by rental companies. It has proved effective in preventing equipment theft for rental companies that check it.
No comments:
Post a Comment