Now on YouTube!
- GFX Eterna 55 and the growing accessibility of 65mm Large Format, June 2026
- RFID Implementation Best Practices and Real World Usage, May 2026
- Zeiss Aatma Primes, May 2026
- From Chaos to Control: Smart Inventory Management, April 2026
PERG's April 9, 2026 EWI Coffee Break focused on one of the most critical—and often overlooked—elements of rental house operations: inventory management. For this panel discussion on smart and efficient inventory practices, PERG welcomed three experienced rental house professionals: Chris Cottone of ARRI Rental, Alex Will of Daufenbach Camera, and Nick McKay of Keslow Camera.
The panelists emphasized that effective inventory systems are essential to understanding what equipment is available, where it is located, and how it is being utilized. As rental businesses grow, manual tracking methods quickly become inadequate, making specialized inventory software indispensable for maximizing efficiency and profitability. The discussion underscored that inventory management affects every department in a rental house and has a direct impact on the customer experience.
Maintaining accurate service histories for equipment, particularly high-value assets, was identified as another key priority. Nick McKay noted that detailed records not only support insurance claims but also help rental companies meet—and exceed—client expectations. The panel also stressed the importance of standardized naming conventions. Chris Cottone described the challenges of maintaining consistency across a global organization and explained that using technical product names rather than industry slang helps ensure that items remain easily searchable and universally understood.
Drawing on Daufenbach Camera's experience with a database transition, Alex Will explained how the company used the opportunity to refine item descriptions, providing greater insight into equipment utilization, maintenance requirements, and profitability. All three panelists agreed that extensive employee training in naming standards and data entry practices is essential to maintaining efficient workflows across departments.
The conversation also explored the benefits and challenges of barcoding equipment. While barcode systems improve tracking and operational efficiency, panelists noted that decisions about which items to barcode depend on factors such as equipment value, the need for service histories, and the practical ability to scan individual items. Chris and Nick shared lessons learned from managing barcodes on lenses and camera packages, emphasizing the importance of consistent barcode placement, regular maintenance, and employee training to address worn or missing labels.
Joining the discussion near the conclusion of the Coffee Break, Melissa Guzman of Rental Works highlighted features designed to maintain accurate records and protect against data loss. Bo Srisamutngam of Rental Tracker discussed safeguards built into inventory management software, including audit trails that document changes to item names and pricing, helping companies reduce errors and maintain accountability.
PERG's EWI Coffee Breaks are an important component of the Equitable Workforce Initiative, providing participants with broader exposure to rental house operations and expanding upon the hands-on training they receive at their member companies. In addition to supporting EWI candidates, these sessions offer valuable technical and operational training resources for the entire PERG membership as companies continue to develop and onboard new employees.
All PERG Coffee Breaks are available for viewing on the ESTA YouTube channel.
Want to learn more about PERG's Equitable Workforce Initiative (EWI)?


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