| PERG News: March 2021 |
In conjunction with Michael Goldman’s piece in Cinematography World, PERG reached out to a handful of PERG members to help assess the ways the pandemic has affected rental companies. What follows are some of my notes from those conversations. (Michael’s piece included interviews with additional people as well as great photos that represent this moment in time, so please check out his piece too).
With business completely dead for two months, in aggregate, members reported revenues down 50% relative to 2020. In the 4th quarter generally revenues were 70-80% of previous year. In many markets, early recovery of the commercial market helped. By mid-June things started to come back in New York, driven primarily by commercials in July and August. The Independent Association of Commercial Producers, AICP, were extremely proactive in their response to the crisis. No small amount of credit goes to Matt Miller and his staff. By late August early September commercial business was back to normal volume.
Industry-wide efforts to gather and publish guidance—
PERG’s Safe Return to Work Guidelines in April, and the Industry White Paper in June, as well as AICP’s guidelines put our industry on track to get productions restarted as soon as possible.
But aside from the obvious overall impact on volume of business, there have been other lessons from the shutdown. Erik Schietinger (TCS, New York) described the hard meetings that were held discussing layoffs and furloughs in the early days of the crisis. “The biggest lesson for us has been the value of our employees. As a company, we feel fortunate to have the talent that we have. You cannot snap your fingers and bring together a crew like this. You have to take long view. With the PPP loan and other help we were able to get through the worst of it. In the end, we only furloughed people for eight days in April and laid off two people, one of whom we were able to hire back.”
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| DGA staff of video shoot at High Output’s Charles River Studios. |
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Pictured from left to right: Jeremy Stark, Aliza Ouellette, and Jason Kaplan of High Output’s Production Department producing a high profile streaming fundraiser, live-switching 6 zoom video feeds.
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Rental companies have had to be innovative in the ways they provide customer support, and maybe some of those innovations will stick after social distancing and mask-wearing become things of the past. Production companies established protocols that prohibited outsiders from coming on set—eliminating crossover. This was better for everyone. In fact, Chris Konash (Panavision, New York) relates for tech to make a set visit, it has to be approved all the way up at the executive level. Instead, he says, techs provided one-on-one service by talking the AC through it using Facetime, Zoom or Teams. These services have proved helpful for meetings with DPs and others, but in the end, people often want to come in and hold the equipment in their hands.
Although early on, at the beginning of the shutdown, the idea of a “remote prep” was floated briefly. ACs hated the idea. Unions hated the idea. Rental houses quickly gave up on that and instead took steps to make visitors safe in their facilities.
Erik Schietinger (TCS, New York) says “The biggest thing we did was put tablets into the prep bays. It turned out to be hugely beneficial in more ways than we’d planned. We did it to allow the prep tech to be socially distanced, so they don’t have to stand there talking directly with the ACs, but it had other benefits because we could include the rental managers on the chat.” It improved communication and made it less likely details could be lost or errors made. “That’s something we are going to stick with going forward.” Schietinger reflects, “The pandemic has taught us to be more agile.”
The Koerner Pacific Northwest Lens Summit in Portland is a favorite event for lens tech training and for ACs and DPs to ogle products from two dozen optical and accessory vendors. In 2020 the summit had to be held virtually. While hugely disappointing not to be able to host people in person at their facility, Sally Spaderna (Koerner Camera, Portland) says, “It opened door for people to attend from countries all over the globe, lens techs from Russia . . . people who otherwise would never have come.”
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| Camera prep at Koerner Camera (Photo by Maurice Morales) |
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Matt Gromley, AC "Testing an alternative-retro-after-market macro lens gag." (Photo by Kari Fouts, Koerner Camera Systems) |
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| Reception desk at Koerner Camera, Portland, complete with sign-in sheet, gloves, and clean and used pens, touchless hand sanitizer, thermometer and pulse oximeter. (Photo by Kari Fouts, Koerner Camera Systems) |
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| Covid-safe camera prep with DP Corey Rood." (Photo by Michael Koerner, Koerner Camera Systems) |
One of the most effective measures taken by many rental houses was to have a strict schedule for clients coming to the facility. A key component (something that came out of the PERG Protocols) was the use of a Health Questionnaire that crew fill out ahead of time. It establishes that people are healthy, but it also gives the rental house a clear head count and schedule for visitors. If you know how many people are coming in you can accommodate larger crews in separate “feature” prep rooms. Andy Shipsides (ARRI Rental, Los Angeles) relates “We've really improved efficiency. Before we were very loose about people coming and going from the building. Now everyone is set up with appointments. It got us thinking about being more purposeful in our interactions with clients.”
Sally Spaderna reflected on a change she has made in her interactions with clients. “I take more time to talk to people on the phone. In the past it was just work. Now, I will take the time to ask ‘how are things going in your state.’” The pandemic has isolated people, she says. “I have established relationships with all kinds of people including other rental companies, chatting about all kinds of things—PPE orders, COVID-related shutdowns, the US versus Canada, the weather, politics . . . I have taken the time to have that human connection. People really wanted to talk and I think I needed that too.”
Some people wondered if the increase in content bound for distribution via streaming services (and likely viewing on small screens) could start a shift towards lower resolution capture equipment. Chris Konash says “We have not seen a change in habits for capture equipment based on the intended display format. Plenty are asking for large format cameras and lenses. They still have to protect for future distribution.” Sally Sapderna says the same. “We see a lot of large format. The Mini LF is hugely popular, along with large format lenses. Venice is very popular, which may have to do with its capability when you lack light.”
“It is dangerous to bring up small screens around cinematographers.” Erik Schietinger says wryly. “It is a desecration of their craft. But I don’t see the higher-end market shifting. Over the past ten years, how many times have you heard that this new technology—the Go Pro, the iPhone, whatever—is going to change the way movies are made? Cinematographers are always going to preserve the quality of the image. I had a cinematographer shooting something for Instragram who needed to shoot in a vertical format and wanted to test cameras shooting sideways. So, in that way he is adapting to how things are going to be viewed, but that does not change his decision about what kind of lenses he uses.”
Primarily rental houses are supporting a lot more monitors and monitoring systems on set. You have more use of portable camera-top encoders and rack-mounted encoders for IP video applications. An encoder enables Wi-Fi transmission of the signal that can be watched on anyone’s phone or transmitted over the Internet. For security reasons, many productions do not send unencrypted signals over the internet, so that does not work for everyone. Crowding around the monitor is well worn tradition that has obvious advantages for communicating when several people need to give input. For now that is suspended, and even after the pandemic, the freedom of ease of access to the image is likely to continue this trend.
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Edwin Lee, North American Service Manager with Fujinon’s new Premista 80-250 zoom at Fujifilm-Optical Device Service Headquarters in Wayne, New Jersey.
 | Valentin Bruc, Fujinon Lens Technician, checking a lens on the factory collimator. Edwin Lee, North American Service Manager, looks on. |
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A cottage industry has sprung up to handle live transmission to clients from set. New products like Teradek’s CUBE, SLICE and T-rax provide High Efficiency Video Coding (HEVC) and H.264 codecs that offer good image quality for IP video applications. The wireless video tech has become an independent crew position with wireless station that has it all, including solving challenges like connecting to the internet in remote locations and integrating with streaming platforms like Facebook live.
Mark Wofford (PC&E, Atlanta) who runs two sound stages as well as camera and lighting rental, says that many of the commercial clients and agencies have grown more comfortable with monitoring production remotely, and they have seen the cost savings from not having to travel. This is something that might change the norm for commercials.
Glenn Vanderlinden (Insight Equipment, New York) relates that in many ways the pandemic accelerated use of remote tools that were already widely using, like lighting control networks, LED lighting, and remote operated camera heads. Glenn sees the impact the pandemic has made onset and feels for the production crews. “What I hear is that working this way is more stressful for the crew. Daily testing and constant mask wearing, it is a hard way to work. In shooting, there are always obstacles. I think our industry, the way people have been acting, we’re going to hold out. In this business, if they give us a challenge, we are going to figure out how to do it.”
Generally, companies are optimistic about the second half of 2021. There is a high demand for streaming content and many people are saying it may be as busy as we have ever seen it. People also sorely miss the movie theaters.